SelectedWorks Author Profiles:

Deborah Henry

Tina Neville

Document Type

Article

Publication Date

2009

Date Issued

2009-01-01

Date Available

2011-04-19

ISSN

1094-9054

Abstract

In 2005, the authors tested the consistency and ease-of-use of a skill/strategy-based reference question classification system published by Warner in 2001. Results of that test indicated that the Warner system was a significant improvement over the resource-based traditional system. In this study, reference librarians from other institutions were invited to compare the technologysensitive Warner system to the traditional Katz classification system. The results of this larger test mirror the findings of the original study. Overall, classification was more consistent using the Warner system.

Comments

Post-print manuscript. Final version of the article was published in Reference & User Services Quarterly, 2009, 48(4), 372-383.

Language

en_US

Publisher

American Library Association

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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