Title

Investigating the interdependence of organisations and information systems.

SelectedWorks Author Profiles:

Christopher J. Davis

Document Type

Book Chapter

Publication Date

2007

Date Issued

2007-01-01

Date Available

2013-11-04

Abstract

Using the personal construct theory (PCT) as an underlying conceptual frame, this chapter explores the interdependence of organisations and information systems. Two PCT-related techniques—repertory grid analysis (RepGrid) and cognitive mapping (CM)—were used to investigate the dynamics of this interaction. Changing business models and information technologies were investigated in two distinct work settings: in each case, the technique contributed substantial insight into the role of information systems in that context. The analysis shows that the techniques have matured to a stage where they provide a basis for improved understanding of the organizational complexities related to information technologies. The techniques focus on the social construction of meaning by articulating and interpreting the discourse that surrounds the development implementation, and use of information technology in organisations. It is these ongoing discourses that create the dynamic complexities in the organisations, as they “play” themselves out, and develop, over time. Current research has articulated and improved awareness of the issues and concerns that surround computer-based information systems (CBIS). Despite the differing contexts and work processes, the findings from each case suggest that the techniques facilitated social construction and increased the conceptual agility of managers, leading to improved integration of organizational processes and technology. The chapter concludes by drawing out the idea of the development of a conceptual model to act as a framework for the analysis of cognitive schema and shared understanding. In developing and participating in this shared understanding, both organizational and technological communities could increase their awareness of each other’s issues and concerns, thereby enabling them to improve the conceptual agility of the organisation.

Comments

Abstract only. For full access to the chapter, check out the book through your local library, request it on interlibrary loan, or order it through a book dealer. Members of the USF System may access the full-text of the article through the authenticated link.

Language

en_US

Publisher

Idea Group Pub.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.