Title

Water utility benchmarking for managerial and policy decisions: Lessons from developing countries.

SelectedWorks Author Profiles:

Maria Luisa Corton

Document Type

Presentation

Publication Date

2008

Date Issued

January 2008

Date Available

July 2016

Abstract

Those responsible for utility operations can only manage what they measure, so having information on productivity trends and relative performance enables utility managers to direct attention to shortfalls. Similarly, policy-makers require quantitative analyses in order to identify utilities with strong and weak performance. Examples from Central America are used to illustrate key points.

Comments

Citation only. Published in International Water Association Pi08 Conference on Performance Assessment of Urban Infrastructure Services (March 2008, Valencia, Spain).

Language

en_US

Publisher

International Water Association

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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